What we do…
Through community support, Chances House is able to open its doors five days a week to provide:
food & drinks
health care
basic amenities & helpful resources
essential items & clothing
professional & social support
advocacy & more…
to people experiencing homelessness.
» See our 3 minute tour video for more information
We also operate Chances Night Bus which provides up to 9 people a safe place to sleep every Friday night.
How to help…
Welcome to Chances House…
…a place where every person matters, every story is heard, and every donation helps.
We are the house that this community built, brick by brick, and we don’t give up on people (even those who have given up on themselves).
We believe that every person deserves a home and that when people come together, real change is possible.
Direct Deposit
Account name: Australian Street Aid Project
BSB: 064 707
Account Number: 10734398
Watch this short video tour of Chances House…
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A safe place to be (with air conditioning). Storage Lockers. Tea/Coffee station. Nap/Lounge area. Books, TV and Arts/Crafts area. Access to wifi, printer, computer. Phone charging station. Social connection & support. Showers coming soon!
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Monday to Friday - breakfast & light lunch available. Breakfast includes a fresh coffee.
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First Aid. GP access. Hospital support. Transportation to & from appointments when needed.
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Our intensive Case Management program offers assistance with a vast range of supports for those who have multi-faceted or complex care needs. From housing application support & assistance to mental health/rehab entry support, advocacy, ID assistance, employment and more. We do not give up on people no matter how complex their needs may be.
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We give out donated goods such as clothing & shoes, tents, sleeping bags, insect repellent, personal hygiene products & more. We also give out pet food and treats to ensure that our furry friends don’t go hungry.
Our services save, improve & change lives!
We do not currently receive any government funding. That means we rely on the generosity of lots of small donations from people like you to continue doing the vital work we do.
We work very hard to keep our administrative costs as low as possible so that your donation goes right where it’s needed most, because we know that you want it to have a real impact (and so do we!).
Please consider making a small regular (or one off) donation. It makes a huge difference to the many people we help every day.
What we’ve Achieved
We don’t just talk the talk. We walk the walk. We find gaps in our system/services and work hard to fill them with the support of our community, to ensure that people experiencing homelessness have their basic needs met, suffer less, and to create pathways our of homelessness.
Over 180,000 meals provided since 2020
Over 900 nights of crisis accommodation provided
Over 123,500 hours of companionship, support and community provided
Over 17,000 essential items given out (tents, sleeping bags, toiletries, insect spray, deodorant etc)
Mackay’s first homelessness drop-in centre opened
Mackay’s first homelessness storage lockers acquired
Get Involved
Looking for a volunteering opportunity that is on-the-ground and rewarding? Look no further! We have a range of volunteering opportunities available.
Click the button below and fill out a volunteer application if you want to come on board.