Join Us in Making a Difference

We would be delighted to reach our goal of 1000+ subscribers for our NEW quarterly email. By joining our newsletter community, you can play an important role in inspiring potential sponsors to join us to enhance our impact. Plus, you will get a slice of feel good with impactful good news stories and exclusive giveaways.

Just scroll to the bottom of the page to join us!

Oh, what a difference your donation makes at
Chances House!

Sadly, many local people are struggling with homelessness in our region.

Chances House offers meals, case management, healthcare assistance, storage lockers & essential items to people experiencing homelessness.

We provide a safe space during daytime hours which has storage lockers, toilets, pet food & water, laptop access, printer access, internet/phones, charging facilities, tea/coffee, a lounge/nap area, books, arts & crafts activities, music activities, social connection & much more. (Showers coming soon!)

We are the Mackay region’s only daily homelessness meal service, drop-in centre & healthcare program.

Watch this short video tour of Chances House…

  • A safe place to be (with air conditioning). Storage Lockers. Tea/Coffee station. Nap/Lounge area. Books, TV and Arts/Crafts area. Access to wifi, printer, computer. Phone charging station. Social connection & support. Showers coming soon!

  • Monday to Friday - breakfast & light lunch available. Breakfast includes a fresh coffee.

  • First Aid. GP access. Hospital support. Transportation to & from appointments when needed.

  • Our intensive Case Management program offers assistance with a vast range of supports for those who have multi-faceted or complex care needs. From housing application support & assistance to mental health/rehab entry support, advocacy, ID assistance, employment and more. We do not give up on people no matter how complex their needs may be.

  • We give out donated goods such as clothing & shoes, tents, sleeping bags, insect repellent, personal hygiene products & more. We also give out pet food and treats to ensure that our furry friends don’t go hungry.

Our services save, improve & change lives!

We do not currently receive any government funding. That means we rely on the generosity of lots of small donations from people like you to continue doing the vital work we do.

We work very hard to keep our administrative costs as low as possible so that your donation goes right where it’s needed most, because we know that you want it to have a real impact (and so do we!).

Please consider making a small regular (or one off) donation. It makes a huge difference to the many people we help every day.

What we’ve Achieved

We don’t just talk the talk. We walk the walk. We find gaps in our system/services and work hard to fill them with the support of our community, to ensure that people experiencing homelessness have their basic needs met, suffer less, and to create pathways our of homelessness.

  • Over 120,000 meals provided since 2020

  • Over 800 nights of crisis accommodation provided

  • Over 116,250 hours of companionship, support and community provided

  • Over 11,000 essential items given out (tents, sleeping bags, toiletries, insect spray, deodorant etc)

  • Mackay’s first homelessness drop-in centre opened

  • Mackay’s first homelessness storage lockers acquired

Get Involved

Looking for a volunteering opportunity that is on-the-ground and rewarding? Look no further! We have a range of volunteering opportunities available.

Click the button below and fill out a volunteer application if you want to come on board.